Get Online Customer Reviews
Online Customer Reviews are here to stay. Picture this far-too-common situation: You’re plugging along in your business, you’ve accumulated a handful of positive customer online reviews from past customers on Yelp or Facebook. You’re in great shape, right?
Now imagine that a disgruntled customer posts a scathing review on Google+ – a review site you haven’t focused on ad one you have very few reviews. That single negative review now shows up at the top of the search rankings for your business name and gives your business an overall rating of 1 star out of 5. Had you taken steps to encourage reviews, a single negative review wouldn’t have jeopardized the online reputation of your brand. But as it stands, you’re now left scurrying to encourage positive reviews to dilute the impact of that single negative one.
This is why it’s so important to be proactive by implementing a customer review strategy.But as you can see you can’t just have reviews sitting on your website. After all, people aren’t looking at your website they are looking at Yelp, Facebook or Google+.
How To Get Customer Reviews
You’re going to find my solution to be very refreshing and at the same time this may seem self-serving, but here goes. Our customer reviews tool removes all the mystery out of getting customer online reviews on Yelp, google+, Facebook, etc. All you have to do is use our request tool allowing your customer the opportunity to leave a customer online review on their favorite site. By using this customer online review strategy you are providing an excellent customer experience, making it easy for them and you acquire the reviews you want on the sites that mean the most to you.
By proactively encouraging customers to leave customer reviews on popular online review sites will not only improve your reputation online, it can help buffer your business from the occasional negative review.
And if you still aren’t sure your business needs customer online reviews – one Harvard Business School study found that “a restaurant that boasts its Yelp score by one full star can see revenues increase 5 to 9 percent.”
Clearly, online reviews can make a big impact on a business’s profit.
Would you like to speak with Vigarooplus about acquiring customer online reviews? Complete the form below and we shall get back to you shortly.
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